Returns & Exchanges

At Motif, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return window for all unworn apparel with original tags attached. If your new style isn't the perfect fit, we are here to help you find the right size or provide a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.

3

Print and Attach Label

Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing